Our business is your business

TCH Group are award winning contact centres delivering outstanding service and is your partner of choice for your business. We have centres in the UK and South Africa currently, although we are growing fast.

We work closely with you to identify your unique selling points, which in turn helps us tailor our approach to protect brand reputations and enhance your customer's knowledge.

contact us

Our people are our biggest asset

TCH Group

Since 2016 we have led by example. Our leadership team have a combined 70+ years of delivering and leading customer excellence experiences across a variety of business sectors.

We have the people, technology, and expertise that can help produce outstanding results, empowering you to focus on what you do best.

Our culture provides you with caring employees who are ready to deliver an outstanding experience to your customers on any channel of choice. Trained to deliver service with quality, assurance and empathy at the heart of the conversation.

ABOUT US
Brand Guardians

Protecting your digital presence, values and supporting its growth

People Ambassadors

Developing people, enabling careers

Corporate Ethics

Building a sustainable environment with social responsibility 

Our people are our biggest asset

Selecting and developing the best people for us, means the best people for you.Your outcomes are our objectives. 

Changing the BPO Game one client at a time

The Consumer Helpline has a family culture that builds strong business foundations. We operate across multiple sectors including energy, travel insurance, retail, sports and finance. We are your partner of choice for your business.

contact us

Sales is our DNA
Service is our Heartbeat

Contact Us


 +44 (0) 333 880 6830  hello@tchglobal.co.uk